MurtiVerse Protection
Safe Transit Guarantee.
Every idol is inspected piece-by-piece and packed in shock-resistant protective layers. In the rare event of transit damage, you are 100% protected.
STEP 1
Continuous Unboxing Video
Record a single unedited video from showing the sealed package to unboxing the idol.
STEP 2
Report Within 72 Hours
Share the unboxing clip with our team via WhatsApp or email within 72 hours of delivery.
STEP 3
Free Replacement or 100% Refund
Once verified, we immediately dispatch a brand-new idol or issue a full refund — your choice.